Easy! Just sign up for any of our Live Chat Plans and our
Accounts Manager will send through a list of FAQs that you will like us to assist with your
website visitors. We will also provide you the steps to install the Live Chat software on your website if you have technical know how or just
let us have your web admin contact and we will be in touch with them.
Only Live Chat which we have deemed to have assisted your customers or have successfully assisted you in gaining a lead (include contact details) are considered
as a successful Live Chat and counted to your Monthly Quota or Chargeable.
During the on boarding process, you will be asked if you will like us continue or stop handling any Live Chat
Overage. We will also advice you the Live Chat overage fees during the on boarding process so you can decide how you will like us to handle your Live Chat overages.
Our Live Chat Professionals will proactively engage your web site visitors at an appropriate time
and according to the Greeting Scripts.
We will refer to the list of FAQs you have provided and answer any questions they may have and capture vital information like the name, email and phone number.
We will forward any questions that we are unable to assist your visitors on the Live Chat to you
so that they can be properly addressed as well.
We work hard for you so that we can retain you for ever.
We also want you to refer our service to somebody who will benefit.
We value you as a client and we won’t damage that relationship.
Offering Live Chat service is what we do. We are not interested in selling any leads for commission. That is illegal.
GET IN TOUCH!
For inquires, please use the form on the right. Our team will respond to your message within 24 hours
US : +1 206 258 7949
Australia : +61 390 881 386
Singapore : +65 3159 1203
S 5.04, 365 Little Collins Street
Victoria 3000, Australia